Do you enjoy working in a fast-growing company that provides world-class products to the world’s best image creators? Do you enjoy working cross-functionally in an innovative environment with exciting products?
Quality is central to Profoto’s brand and is a top strategic focus area. Ensuring that we work systematically with root cause analyses and that we lead quality problems from the field all the way to corrective action is key for our success. We are ... Visa mer
Do you enjoy working in a fast-growing company that provides world-class products to the world’s best image creators? Do you enjoy working cross-functionally in an innovative environment with exciting products?
Quality is central to Profoto’s brand and is a top strategic focus area. Ensuring that we work systematically with root cause analyses and that we lead quality problems from the field all the way to corrective action is key for our success. We are growing our quality team and are now looking for a Quality Engineer to join our head office in Stockholm and will report to the Global Quality manager, within Operations and Quality department.
What we are looking for
We want to strengthen our quality team when it comes to our Claim Management and root cause analysis process. In this role, you will support customer problem resolution and implementation of corrective actions. This position gives you the chance to think holistically and structurally, but also to “get your hands dirty” and be operationally active in driving cases forward.
Key responsibilities
Take lead on managing customer claims and drive root cause analysis
o Lead operational and administrative work of claim management
o Act as project manager for root cause analysis activities
o Coordinate resousrces cross-functitonally and ensure Profoto’s process is followed
o Report the progress in relevant forums and form
Lead the development and implementation of Profoto’s root cause analysis process
o Lead development of Profoto’s root cause analysis process and related tools
o Identify competence development needs
o Support with developing and executing trainings to implement the process
- Support KPI development, follow-up and reporting focusing on quality issues and claims
- Lead Profoto’s quality history “knowledge base” for product familities and lead feedback loop to new development projects
- Drive continuous improvement projects to ensure product quality throughout the value chain at Profoto
- Work cross-functionally with other departments to identify and implement improvement opportunities
- Support supplier management team with quality assurance activities towards contract manufacturers and suppliers
Requirements
- Experienced (3-5 years) in working with quality management and driving root cause analysis and continuous improvement
- Experienced inproject management, stakeholder management and communication
- Experienced in practical problem solving methodologies (e.g. 8D)
- Knowledge of Lean, Six Sigma or similar improvement frameworks a plus
- Fluent in English and Swedish , spoken and written.
- Swedish work permit
- University degree (MS.s.) in Engineering or a relevant area
Your profile
You enjoy working in a dynamic, customer-centric and innovative environment. Moreover, you are skilled in influencing the way of work and developing processes as well as working across functions and countries as we have operations in different parts of the world. You like to develop your project management, stakeholder management and problem solving skills. Profoto always strives to deliver world-class quality as it is central to our brand promise!
- You have great communication skills and ability to being pedagogic about complicated quality concepts
- You can adjust long-term and short-term thinking and switch between them
- You enjoy driving your own initiative and manage several stakeholders
- It is a plus if you have experience from conducting training and workshops
It is a plus if you have experience of working with production environments.
Want to join Profoto - The Light Shaping Company?
If you feel you have what it takes to become the Quality Engineer, please send an application with your CV, personal letter, and education records from university and high school. If you have any questions, please contact
[email protected].
Last day to apply is December 13th 2019. Interviews will take place on a continuous basis, so apply today!
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